whooog.com / 2009-05-18
Whooog.com built up a general cooperation relationship with various logistic suppliers. When customer purchase on our website, we will use the default shipment method to deliver your order.
And, we will list you with currently available logistic suppliers when you place your order. If you need to change the shipment method or suppliers for your own benefit, feel free to do so. However the shipping fees, insurances and taxes will be different with different logistic suppliers, as well as the shipment time cost.
The table below illustrates various shipping options estimated tracking and delivery times available for each country. Tracking information and delivery times may based on customs requirements, holiday delays, weather conditions, etc.
To be noticed that this table is only for reference, in reality, there will be discrepancy due to various reasons.
After we mail the package, you will receive a email to inform you the tracking number and the website that you can track your package with an customer service email. The information includes tracking number, tracking web site, and a simple guide for you to track your package.so please make sure that the Email address you use to place the order is accurate and active.
Due to the oversea logistic system, the tracking number of a same package will be changed sometimes, no need to worry, we will update you by the latest information for convenience. This situation are suppose to happen when the package passing though the customs. Across the national boundaries, or some other situations. It is completely normal.
If you have any questions about the tracking of your package, please contact the customer service.
For wholesale goods that is in considerable amount, we will assign you with a customer consultant. You can connect with him/her 7/24.
For now, whooog.com don't add taxes, VAT, or other hidden charges. You pay us what you see on the order screen, i.e. goods subtotal + shipping cost.
HOWEVER - In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
The rules are different in every country. Unfortunately, there is no way for whoog.com to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.
Therefore, whooog.com cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order. If you find out information about the import tax situation in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell whoog.com customer service though email by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We are all time at your service.
For wholesale customers information, whooog.com is doing our best for you to have better customs and tax services, you can ask if we have details and update service any time though customer service Email or your customer consultant.